Senior IT Infrastructure Specialist | ProCloud Careers

Role overview 

The Senior Infrastructure Specialist will undertake a senior role as part of a small specialist team who deliver highly technical solutions and support to our enterprise client base, allowing them to maximize their investment in Information technology by supporting the deployment of high-quality Infrastructure solutions and technologies in diverse client environments.

This role will involve working closely with our strong enterprise client base and cutting edge technologies using HP Enterprise, VMWare and Microsoft solutions across server, storage, cloud, networking, virtualisation and security. 

Main responsibilities

• Design and develop integrated solutions using the latest IT products and technologies, both on premises and hybrid.
• Deliver high quality infrastructure solutions and technologies in diverse client environments.
• Provide operational and technical support to clients both remotely and onsite.
• Be a VMware Subject Matter Expert (SME)
• Mentor and support colleagues
• Manage site upgrades and project deployments.
• Execute and manage disaster recovery plans
• Develop and proactively maintain strong relationships and collaborative partnerships with clients and third-party vendors
• Continually evaluate the maintenance of information security throughout the virtualised infrastructure
• Complete and maintain required industry certifications related to key vendors.
• Support projects across other areas in the company

Role requirements

A third level qualification in computer science or equivalent is required along with a minimum 7+ years experience in an enterprise infrastructure environment to include server, storage, cloud, networking, virtualisation and security, and direct exposure to and implementation of hyperconverged infrastructure (HCI), Microsoft Azure, VMWare, SAN and Windows Server solutions.

The holding of industry certifications with HPE, Microsoft, VMWare is advantageous and upskilling may be required.

The following non-technical skills are required with the role involving a high level of interpersonal engagement internally and externally, and a responsive, client-focused approach at all times:

• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills and effective utilisation of available resources
• Ability to work both independently and as part of a team
• Structured approach to work, with a high level of attention to detail.