--- title: ISO 20000:2018 Certification | ProCloud description: ProCloud is delighted to announce that we have achieved ISO 20000 certification, international standard that for best practice in IT Service Management. image: https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/2.%20Images/ISO-20000.jpg --- [![ProCloud-logo](https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/assets/ProCloud-logo.svg "ProCloud-logo")](https://www.procloud.ie/) [![procloud-logo-beige](https://www.procloud.ie/hs-fs/hubfs/ProCloud%20-%20Website%202024/assets/procloud-logo-beige.png?width=579&height=107&name=procloud-logo-beige.png "procloud-logo-beige")](https://www.procloud.ie/) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![procloud-logo-rgb](https://www.procloud.ie/hs-fs/hubfs/ProCloud%20-%20Brand%20Kit/procloud-logo-rgb.png?width=135&height=24&name=procloud-logo-rgb.png) ](https://144956691-hs-sites-eu1-com.sandbox.hs-sites-eu1.com/) [News](https://www.procloud.ie/news/tag/news) # Another high level accreditation for ProCloud - ISO 20000:2018 Certification [By ProCloud](https://www.procloud.ie/news/author/procloud) | February 2022 SHARE [![Share in linkedin](https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/assets/linkedin-ico-pro.svg) ](http://www.linkedin.com/shareArticle?mini=true&url=?utm_medium=social&utm_source=linkedin) [![Share in twitter](https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/assets/x-twitter-ico-pro.svg) ](https://twitter.com/intent/tweet?original_referer=?utm_medium=social&utm_source=twitter&url=?utm_medium=social&utm_source=twitter&source=tweetbutton&text=) [![Share in facebook](https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/assets/facebook-ico-pro.svg) ](http://www.facebook.com/share.php?u=?utm_medium=social&utm_source=facebook) [![Share in email](https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/assets/email-ico-pro.svg) ](mailto:?subject=Check%20out%20?utm_medium=social&utm_source=email%20&body=Check%20out%20?utm_medium=social&utm_source=email) ![ISO 20000:2018 Certification | ProCloud](https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/2.%20Images/ISO-20000.jpg "ISO 20000:2018 Certification | ProCloud") ProCloud is delighted to announce that it has achieved ISO 20000-1:2018 certification. This is in addition to our ISO 9001 and ISO 27001 certifications. ISO 20000 complies with the provision of hyperconverged infrastructure, cloud managed services and power applications to the marketplace in accordance with the service catalogue for the internal and external customers. ProCloud is one of the very few IT companies to achieve such high levels of accreditation. Certification ensures that our clients have the confidence that we operate to the highest international standards for quality, service and security management. ![ISO-20000-424x600](https://www.procloud.ie/hs-fs/hubfs/Imported_Blog_Media/ISO-20000-424x600.png?width=424&height=600&name=ISO-20000-424x600.png)   **EBOOK** ## *Download *our HCI ebook Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc maximus, nulla ut commodo sagittis, sapien dui mattis du. **Tech insights** ## Other technology insights you might be interested in [![Upcoming: HPE & ProCloud's IT leadership event at the K Club](https://www.procloud.ie/hs-fs/hubfs/ProCloud%20-%20Landing%20Pages/HPE%20Event%20-%20September%202025/event-ik-club-it-leadership.jpg?width=555&height=301&name=event-ik-club-it-leadership.jpg) ](https://www.procloud.ie/news/confidence-without-complexity-at-the-k-club) [Events](https://www.procloud.ie/news/tag/events) ### [ProCloud's IT leadership event at the K Club](https://www.procloud.ie/news/confidence-without-complexity-at-the-k-club) This September, ProCloud in partnership with HPE are hosting a private event for senior IT leaders at the K Club, bringing together expert voices for a focused, practical conversation on cutting through complexity in enterprise IT. [ More in our blog ](https://www.procloud.ie/news/confidence-without-complexity-at-the-k-club) [![A team outing to Lough Key Forest & Activity Park | ProCloud](https://www.procloud.ie/hs-fs/hubfs/Imported_Blog_Media/Boda-Borg-April-2023-min.jpg?width=555&height=301&name=Boda-Borg-April-2023-min.jpg) ](https://www.procloud.ie/news/team-outing-in-lough-key) [Events](https://www.procloud.ie/news/tag/events) ### [Team bonding in Lough Key Forest & Activity Park](https://www.procloud.ie/news/team-outing-in-lough-key) After a busy start to 2023, some of the ProCloud team took an afternoon off before the last holiday weekend to have some lunch and a business update off-site in Lough Key, followed by some serious “competitive” fun in Boda Borg. [ More in our blog ](https://www.procloud.ie/news/team-outing-in-lough-key) [![An afternoon kayaking in Lough Key | ProCloud](https://www.procloud.ie/hs-fs/hubfs/Imported_Blog_Media/Company%20Outing%20-%20Lough%20Key/Kayaking-lough-key-min.jpg?width=555&height=301&name=Kayaking-lough-key-min.jpg) ](https://www.procloud.ie/news/an-afternoon-kayaking-in-lough-key) [Events](https://www.procloud.ie/news/tag/events) ### [An afternoon kayaking in Lough Key](https://www.procloud.ie/news/an-afternoon-kayaking-in-lough-key) ProCloud recently held a team activity afternoon at Lough Key Forest Park in Boyle, Co. Roscommon, The afternoon was spent breathing in the fresh air with P. Mac’s Kayaks – or trying too! [ More in our blog ](https://www.procloud.ie/news/an-afternoon-kayaking-in-lough-key) ## For everybody at ProCloud, *delivering successful IT* is a personal matter. [![procloud-logo-beige](https://www.procloud.ie/hs-fs/hubfs/ProCloud%20-%20Website%202024/assets/procloud-logo-beige.png?width=579&height=107&name=procloud-logo-beige.png "procloud-logo-beige")](https://www.procloud.ie/) [ info@procloud.ie ](mailto:info@procloud.ie) [![linkedin](https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/assets/linkedin.png "linkedin")](https://www.linkedin.com/company/procloud-ireland/) ![Footer Img](https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/assets/Footer%20Img.png "Footer Img") [Privacy policy](https://www.procloud.ie/privacy-policy) | [Cookie declaration](https://www.procloud.ie/cookie-declaration) | © 2026 ProCloud | All rights reserved Designed by [Squaredot B2B Marketing](https://www.procloud.ie/news/www.squaredot.agency) ![](https://px.ads.linkedin.com/collect/?pid=3961554&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "ProCloud", "url" : "https://www.procloud.ie/news/author/procloud" }, "dateModified" : "2024-11-18T08:21:58.366Z", "datePublished" : "2022-02-24T12:15:00.000Z", "headline" : "ISO 20000:2018 Certification | ProCloud", "image" : [ "https://www.procloud.ie/hubfs/ProCloud%20-%20Website%202024/2.%20Images/ISO-20000.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.procloud.ie/news/procloud-attains-iso-20000-it-service-management-accreditation", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.procloud.ie/hubfs/procloud-logo-rgb.png" } } } ```